Terms and Conditions

Terms and Conditions for Buying Products and Browsing

Welcome to Sesame Privacy

In these terms, we also refer to the Company as "our," "we," or "us."

What are these terms about?

These terms apply when you use this website, being sesameprivacy.com and any other websites we operate with the same domain name and a different extension ("Website").

These terms also apply when you purchase products through this Website ("Products").

If you’re looking for our Privacy Policy, which we will comply with and you also agree to be bound by, you can find it [here](privacy policy).

How do I read these terms?

We have separated these terms into three parts for clarity:

  • Part A: Terms for when you buy Products (applies when you buy).
  • Part B: Terms for when you browse and interact with this Website (applies when you browse).
  • Part C: Liability and warranties, and interpretation provisions (applies to both buying and browsing).

Please let us know if you have any questions about these terms, and don’t continue using this Website or purchase any Products unless you have read and agree to these terms.

I’ve returned to your Website, do I need to read these terms again?

Once you place an Order, the terms accepted at the point of sale will apply to your purchase of those Products. However, please note that we may change any part of these terms at any time by updating this page of the Website. You may find that different terms apply next time you use this Website or purchase Products. You can check the date at the top of this page to see when we last updated these terms.

A. For When You Buy Products or Begin a Subscription

Submitting an Order

By submitting an order for purchase of a Product or to begin receiving Products on a subscription basis ("Subscription") using the Website’s functionality ("Order"), you represent and warrant that:

  1. You have the legal capacity and are of sufficient age to enter into a binding contract with us; and
  2. You are authorised to use the debit card, credit card or other payment device you provide with your Order.

Submitting an Order constitutes your intention and offer to enter into Part A of these terms (including Part C, which you agreed to by using this Website) where we will provide you with:

  • For a single Order: The Products you have ordered in exchange for your payment of the total amount listed upon checkout; or
  • For a Subscription: The Products you have chosen to receive at regular intervals in exchange for a payment each time the Products are shipped to you.

Part A of these terms is not agreed between you and us until we have approved your payment and you receive an email from us confirming that your order is being processed.

Accounts

To submit an Order, purchase a Product, or begin a Subscription, you may be required to sign up, register, and receive an account through the Website ("Account").

  1. Account Registration: You may be required to provide personal information such as your email address, name, secure password, billing and postal addresses, and other details.
  2. Accuracy of Information: You warrant that any information you provide will always be accurate, honest, and up-to-date.
  3. Account Management: We may, at our absolute discretion, suspend or cancel your Account for any reason, including for any failure to comply with these terms.

Products

We will endeavour to ensure that the Products provided will be substantially the same as those displayed on our Website. However, elements such as colour or packaging may appear differently on your screen.

  • Ownership: Title in Products remains with the Company until payment is made in full.
  • Risk: Risk in the Products passes to you upon delivery.

Payment

  1. Pricing: All prices are in Australian Dollars and may change before you complete an Order.
  2. GST: Unless otherwise indicated, amounts stated do not include GST.
  3. Payment Obligations:
  4. Payment Providers: We may use third-party payment providers. Their terms, conditions, and privacy policies will apply in addition to these terms.
  5. Pricing Errors: If we identify a pricing error, we will contact you. You may purchase at the correct price or cancel your Order for a refund.

Changes to Your Order

  1. Cancellation by Us: We may cancel your Order for any reason and provide a full refund.
  2. Cancellation by You: You may cancel before we confirm your Order in writing. After confirmation, the Order is binding.
  3. Returns and Refunds: We offer refunds for:

Refunds are subject to compliance with our refund process.

Intellectual Property

All intellectual property rights in the design, labelling, and packaging of Products are retained by us or owned by third parties. You must not copy or reproduce our Products.

Third-Party Suppliers

We may outsource services or procure materials from third-party suppliers. To the maximum extent permitted by law, we are not liable for their acts or omissions.

B. For When You Browse This Website

Access and Use of the Website

You must only use the Website in accordance with these terms and applicable laws. You must ensure that anyone accessing the Website through your Account also complies with these terms.

Your Obligations

You must not:

  • Copy, reproduce, or modify any part of the Website without our consent.
  • Use the Website for illegal or fraudulent purposes.
  • Interfere with the Website’s operation or security.
  • Use automated tools to access the Website.
  • Act in a way that diminishes the reputation of the Company.

General Provisions

  1. Limitation of Liability: To the extent permitted by law, our liability is limited to the replacement or refund of Products, as applicable.
  2. Governing Law: These terms are governed by the laws of Australia. Disputes will be subject to the jurisdiction of Australian courts.
  3. Updates to Terms: We may update these terms at any time without notice. Please review them regularly.